Discover answers to commonly asked questions about our rugs, shipping, returns, and more. We’ve compiled a comprehensive FAQ to provide you with all the information you need to have a seamless shopping experience. If you can’t find what you’re looking for, don’t hesitate to contact our friendly customer support team. Happy shopping!

General FAQ
1What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options.

2What is your return policy?

We have a hassle-free return policy. If you are not satisfied with your purchase, you can return the product within 7-14 business days of receiving it. Please refer to our Returns & Refunds page for more details

3How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment of your purchase.

4Do you offer customer support?

Absolutely! Our customer support team is available 7 days a week to assist you with any questions or concerns. You can reach out to us via email, phone to hear a response from us.

5Can I cancel my order after placing it?

You can cancel your order within the same day of placing it, as long as it has not been shipped. Once the order is shipped, you can follow our return policy for returns or refunds.

6How can I contact customer support if I have questions or issues?

Our customer support team is ready to assist you. You can reach us via email, phone, or live chat during our business hours