Terms and Conditions

Terms and Conditions

Introduction:

Welcome to Osten Oriental Rugs©. By accessing and using this website, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding with any purchase.

Definitions:

“We,” “us,” and “our” refer to Osten Oriental Rugs, the operator of this e-commerce platform.
“You” and “your” refer to the user, customer, or visitor of the website.

Eligibility:

By using our website, you confirm that you are at least 18 years old and have the legal capacity to enter into a contract.

Product Information:

We strive to provide accurate and up-to-date information about our products, including pricing, descriptions, and availability. However, we cannot guarantee the absence of errors or omissions.
We reserve the right to modify or discontinue any product without prior notice.

Order Acceptance:

All orders placed through our website are subject to acceptance by us.
We may choose to reject or cancel an order in the event of product unavailability, inaccuracies in product information, or suspicion of fraudulent activity.

Payment and Billing:

All payments are processed securely through trusted third-party payment gateways.
By providing your payment information, you authorize us to charge the specified amount for your order.

Shipping and Delivery:

Shipping times and costs are provided during the checkout process.
We are not responsible for any delays or damages caused during the shipping process by third-party carriers.

Returns and Refunds:

Our Returns and Refunds Policy governs all product returns and refunds. Please refer to that policy for detailed information.

Intellectual Property:

All content on our website, including images, logos, text, and graphics, is the property of Osten Oriental Rugs and protected by intellectual property laws.
You may not use, reproduce, or distribute our content without prior written permission.

Links to Third-Party Websites:

Our website may contain links to third-party websites for your convenience. We are not responsible for the content or practices of these external sites.

Limitation of Liability:

We do not guarantee the accuracy, completeness, or reliability of the information on our website.
In no event shall we be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website.

Indemnification:

By using our website, you agree to indemnify and hold us harmless from any claims, losses, damages, or expenses that may arise from your use of the site.

Governing Law and Jurisdiction:

These Terms and Conditions shall be governed by and construed in accordance with the laws of Illinois. Any disputes will be subject to the exclusive jurisdiction of the courts in Cook County.

Changes to Terms and Conditions:

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this website.

Privacy Policy:

Introduction:

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in this policy.

Information We Collect:

We may collect personal information such as your name, email address, shipping address, and payment details when you place an order.
We also collect non-personal information, such as your IP address, browser type, and browsing patterns, to improve our website’s functionality.

Use of Information:

We use your personal information to process orders, communicate with you, and improve our services.
Your non-personal information is used for statistical analysis and to enhance user experience.

Data Security:

We employ industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
Third-Party Sharing:

We may share your information with trusted third-party service providers for order fulfillment, payment processing, and website analytics.

Cookies:

Our website uses cookies to enhance user experience. You can disable cookies through your browser settings.

Marketing Communications:

By providing your email address, you may receive occasional promotional emails from us. You can unsubscribe at any time.

Children’s Privacy:

Our website is not intended for use by individuals under the age of 16. We do not knowingly collect information from children.

Changes to Privacy Policy:

We may update our Privacy Policy periodically. Any changes will be posted on this page.